12
Jul
09

Live forever or die trying… Metro Style!

The strangest thing about Public Transport is just that, it is ‘public’.

This one’s about one of the more funny rides I had aboard the metro rail.

The two guys standing right next to me, both easily in their late 40s, were engaged in the ages old debate of Hindi versus English as the medium of education, and the language the generations to come  should converse in.

Now don’t think that I would talk about that. What I want to talk about is the role each of these languages play in my life.

English is my business language, my internet language as well (this blog’s all English, right?). It has to be, my business, the Internet demand English. The language helps me connect with that many more people.

Hindi is my ‘home’ language. That’s what is spoken at the lion’s den, the wolf’s layer. It helps me belong.

The ability to be able to read and write a language is quite different form that of thinking in a language. I think in both the languages, at my will. This  is a skill I worked hard to acquire. The ability to do this gives me two different identities, for work and for home, just like my mobile phone has the work and fun modes.

It is almost like putting on a different mask at home and at work, with the tiny difference that both the masks are me. Add to that a third Internet mask. Oh! These times of virtual citizenship… Before I digress further let me drive home the point.

The point is-

The two languages play an enormous role in my life. One that helps me juggle my way into each day and out of it into the nights. The art of ‘living’ is all about delicate balance, the two languages are maybe the most important tool I have to keep on ‘living’.

As they say, LIVE FOREVER OR DIE TRYING… Another entry into the blog to let you know that the clock’s still ticking and I am that much closer to living forever, because guess what? I am not dead darlings!

23
Feb
09

a C for the P…

Each of the original 4 Ps of the marketing has a corresponding C.

Product has Customer value

Price has Cost to customer

Place has Convenience

Promotion has Communication

All the Cs give the customer side of the story. The Ps take a seller point of view of the entire situation, the Cs on the other hand give the buyer perspective.

The P that I propose to add to the list of the Ps of marketing, Promise, has a corresponding C of its own. This C is credibility.

Now as I said in the last entry in the blog that I will take the word of a noble man but not of a man whose character I doubt; similar is the case with one and all, the catch is that someone who is a noble man to me may not be to you and vice-versa. Thus a promise is a promise if it has a credibility for the person to whom it is made, because it is this person’s belief in the words of the promiser that elevates a set of word from the state of being another man’s rattle to a promise.

With this I rest my case.

23
Feb
09

the next P…

Anyone who has read about marketing must’ve come across the 4 Ps of marketing, namely:
Product
Price
Place
Promotion

Modern marketing talks of even more Ps. Why this love for the letter? Honestly, I don’t know.
The additional Ps to marketing are:
People
Process
Physical Evidence

Mr. Kotler talks of yet two more Ps:
Political situation
Public opinion

I have an addition of my own to make to this growing count of Ps. Hopefully, students of marketing will be cursing me for making this addition.
The P that I want to add to marketing is ‘promise’.
Now my first job was as a call center agent and that fallowed one which involved a long training in sales. The training still continues and I am not sure if I will become a seller.
My experience has taught me that promises are important. The importance depends on the situation at hand. A call center agent would make promises that are intangible just to calm down an angry, irritated or possible worried customer. A seller would do the same about the product he is selling. The promises are mostly intangible. A seasoned agent or seller will tell you what harm a tangible promise can cause.
The whole idea is that when the metrics for measuring the product quality are weak promises become important. The more this weakness the greater is the importance that the promises assume.
If I may take the example of the presidential speech form the movie ‘Independence Day’; it was more of a pep-talk; it was a promise that carried through the sale of the idea that humans would fight the aliens. Now the promise was just that the race would not go down without a fight, there was no guarantee of victory, but the promise worked. Promises often work based upon not the content but who makes them and the way they are made. After all, those are just words, which do not bind anyone to act accordingly. I would believe the word of a man I think is noble, but never of a man whose character I doubt. And I am sure so would everyone else. So if someone wants me to believe the promises they make to me, it is of utmost importance that they do something to establish respect for themselves with me. The easiest approach for them would be to fulfill the promises they make to me. For a first timer, I would go to someone I respect and who has had an encounter with the man in question and act upon his advice. So it will do good to the man in question to fulfill the promise he has made to all the people I respect. He cannot possibly know whom I respect and whom I don’t so he better keep is word always. Ideal situation? I know!

18
Feb
09

the dynamic good

The bad to good transition

I have always felt that a bad to good transition works much better in all situations compared to a always good approach. The probable reason, I feel, is that transitions are always easier to notice compared to a static state (think about a sudden change in the brightness of the single bulb lighting the room while you are busy reading for the exam the next day)
There are four possible approaches to any situations-

  • always good OR static good
  • always bad OR static bad
  • good to bad transition OR dynamic bad
  • bad to good transition OR dynamic good

The ‘always good’ approach is well received and appreciated by most. The impact is a positive one.
The ‘always bad’ approach in contrast does not go down well with most and is bound to draw some form of resentment
The ‘good to bad transition’ is obviously not well received; plus, being a transition it is much more visible and hence can lead to very strong negative sentiment among people for the subject in transition.
The ‘bad to good transition’ is very well received. Everyone supports a change for the better. They may not like supporting it but when communities are involved this becomes a ‘no-choice’ scenario for them, especially since this is a good way for community to show that it cares. Going beyond the community dynamics, this approach, as discussed earlier is far more visible than the static good state. The impact for this approach is thus a stronger one compared to static good, and it is the positive one.

06
Dec
08

statement of objective

Had a chat with Rachael regarding the line of career I should choose. Actually I feel that I have the skills to work in all the field options that are available to me right now; plus, I have no particular interests. Also, somehow I feel that each of the fields are equally good, at least I don’t feel that any one is really bad. All  are equally important to the company and will fetch the same amount of money. And again, how am I supposed to decide? I don’t have any prior exposure to any of the career paths, and what makes it particularly interesting is that I can see significant overlap in all if them. Interesting it may be but it is also very critical and I don’t want to build any strong initial inclinations in my head towards any of the paths because my knowledge is very limited as of now and also very theoretical in nature. Practical experience is thus something that I really look forward to and I am very convinced that some of my thought will really be challenged when I get that experience. I’ll be surprised if that does not happen!

As of now all my focus is towards maintaining a very open attitude towards all the paths. Whatever path I take I’ll try to make sure that along the way there is a lot of fun and continuous learning. No fun would mean frustration. No learning would mean stagnation. Either one of those is unwanted.

This document shall serve to remind me what objective I had in mind when I set out to make a career.

06
Dec
08

saturday… finally!!!

Saturday… i’ve been enjoying my days here at IBM but this was an unusually long week; this Saturday is something I was waiting for. Talk about having bitten more than can be chewed! The only respite being the taste ;)

strange analogy but… actually i am really hungry right now and can think only about food.

That’s how mind works, doesn’t it? All our responses are governed by the most recent (past, present and future) occurrences/developments/events. Also the closer these influences to us, in terms of physical vicinity as well as the importance we attach to them, the deeper the impact. The interesting thing is that we attach importance based on the state of mind we are in, which again as mentioned already is deeply affected by the influences around us. So this is the viscous cycle. 

 

06
Dec
08

noises in my head… a night with TP

Future… fuckin’ future!!

Isn’t it this future that makes us do so much that is of no real value to us?

And more importantly, doesn’t let us do so much that really does matter… THINK…

yup, THINK… that’s what they ask you to do; but, do they care?

Why should they? Would i have cared had i been in their place?

So let’s assume they don’t think and they don’t care- worst case analysis.

Under such tough circumstances where those who can make a difference do not care what would the ideal approach be?

Hmm… the more I think of these circumstances the more I am reminded of our ’great’ nation… ’mera bharat mahan’… I mean to start with isn’t this the most common thing we as a population crib about? Go to any Indian street and you’ll find herds of people who feel that the government should be doing this and that but does not. So what do Indian people do?

I suggest- do what you want can do!

Work within your circle of influence. And work till it grows to an extent where it becomes as big as your circle of concern. What this essentially means is that one should concentrate his/her energies where he/she can make a difference rather than wasting that energy pursuing futile questions as to why he/she cannot do/achieve what he/she wants to. (the ’/' marks that you notice are a representation of ‘diversity’ learning at IBM)

so be it a young IT professional lost in the crowd of his kind and trying to make a life out of his/her existence; or, be it our nation (when i talk of the nation i talk of the real India- you, me and a lot of other frustrated and helpless souls) work is something you cannot escape. That is the only tool you have to make a difference. So work. And work hard… smart work is an advice that I’ll not give to the already too smart IT guys/gals and the i—know-everything Indian population… this hard work will open doors for you just like it happens in games. You get better cars to drive once you’ve won races with not so good ones. And should we be surprised, after all the game developers are from amongst us, right?

It’s not really that difficult to see how all this works. The only need is to look inside rather than searching for the answers outside. What lies outside maybe the concrete structure  but the blue-print lies inside. This blue-print can tell more than the structure because you can get to know what runs within the walls to run the system. The walls are not the system, nor is what runs within them. We are the system! But we need the walls to protect us and what runs inside them to support us.

When we understand the walls and the support system then we can use it to improve the conditions for us thereby providing conducive environment for growth and when we grow we get the opportunity to influence the growth of a lot of other things- the circle of influence expands. Our job is to make sure that within our life time our circle of influence becomes (at least) large enough to accommodate our circle of concern. Easier said than done. But not trying certainly wouldn’t help. Guess i should now stop talking and start doing ;)

 

07
Oct
08

phoonkna mana hai…

So Mr. Ramadoss has finally banned smoking in public places.

As a non-smoker I must support the ban, but then is the ban effective? On the very first day that the ban had to be implemented news channels were showing railways and other government officials smoking away to glory on the small screen.

How does the minister go about implementing the ban? Use more of tax-payers money and increase the number of police recruits to go hunting for violators? As if they don’t already have enough terrorists on their hands! And won’t this create another opportunity for corruption? The point here is that the intention was good but the planning has gone all wrong. Why paint ‘yahan peshab karna mana hai’ on a wall when you can’t ensure that you do something about those who do so? Just another way for the common man to release the constantly building pressure by way of peeing on the rules! The pun is intended.

OK, enough said about what was done, or rather undone. Time for what should have been done.

Let us look at all the people involved here. First on the list are the smokers- those who’ll get directly affected if any action is taken. Second are the action takers, the government- the people’s representatives in the democratic state of India. Third, and maybe the most important, are the people who force the ‘democratic’ government into action. In this case the third category is that of non-smokers. But hey, why are they concerned if someone wishes to smoke his way to an early death? Well, friends and relatives definitely have a problem. And then there are those who are forced into passive smoking. These people want compensation for what is forced upon them for the pleasure of the first category of people. Does banning smoking in public places give the non-smokers their compensation? One might argue that past compensation should be forgotten, at least the new ban ensures that no further harm is inflicted upon them. But doesn’t that depend upon the implementation of the ban. Isn’t there any better way?

Sure there is- the free market! Why not substitute the ban with a tax on cigarettes? The intelligent mind asks a few questions-

Won’t those who have more money still manage to smoke?

What should the tax amount be?

What about the resentment from tobacco industry? After all it employs so many people in this country.

One by one I’ll take up all the questions.

First about this idea of a tax widening the gap between the rich and the poor. Well, don’t those who can afford to do so ride in the snazziest of cars? Don’t the rich enjoy more luxurious meals each day? More importantly don’t they have access to better medical facilities? Why not protect the poor from the harms of smoking? The gap is already there. Let it serve a better purpose for once. And this is not what I feel. The government approach is to discourage smoking. Why not work with those people first who cannot afford to undo the harm?

Next, the tax amount. Well the only way to find out is to introduce a tax. Think of free markets. Let those who have the will and power to spend expose themselves. The price of something is not its MRP. It is the willingness of a person to part with a certain sum of money. The more money someone is willing to part with, the more the price. That is how free markets work. If they are willing they’ll spend. If not then a change in patterns will be seen. A similar example is that of London where people’s traveling pattern changed when the authorities started charging a sum for traveling in the heart of the city. People gave up cars and started using bicycles and public transport. Car-pooling increased. The authorities had approached the situation with the idea of reducing congestion on the roads, thus when the congestion was reduced to optimum levels that value of the charged money was the price of traveling. It is simple mathematics. Two variables the amount of sum charged and the number of vehicles that hit the road. Both influence each other and the money raised is a multiple of both. Equilibrium is achieved when a change to any of the variables reduced the amount of money raised. This is how free market functions. The problem of smoking is similar. Now don’t ask me why the government shouldn’t levy a hefty tax and discourage one and all from smoking. The answer, some might not like this, is because the government needs money. Quitting smoking needs help of medical practitioners and is most effectively achieved in groups; all this requires money. More people will be willing to quit if government takes care of the cost of patches and chewing gum. The money can be used to set up quitting centers. There is another reason that will come into picture as I answer the next question.

About the tobacco industry- well, the tax will hurt them, but so does a correctly implemented ban. The only respite they have with the ban is the knowledge that it wont be correctly implemented. Believing that the government wants otherwise, the government does not give a damn about those who make a lot of money from tobacco industry. Tobacco can always be exported if the domestic demand falls. Thus the livelihood of many is not affected. Moreover some part of the tax money raised can be diverted to providing employment to those who lose jobs due to the tobacco industry taking a hit. Employment will be generated because the freshly set up ‘quit-smoking’ centers will require workers. Besides even a correctly implemented ban will cause employment problems, so it is fair to assume that the government has done its calculations. Thus these new centers will solve some of the employment problems of the country outside the unemployment caused by any step taken against smoking.

Thus, if a tax is implemented some people gain without others losing. This is called economic efficiency.

 

28
Sep
08

a sunday

What a day! My wallet got stolen. My first trip to police stations- yes, had to visit multiple police stations.

Did someone say that ‘life is what happens to you when you are busy making other plans’? So true! So very fucking true!! :D

Life’s a bitch, ain’t she?!…which hot blooded man doesn’t like screwing a bitch?!!

Damn!!

What an experience!

LIFE!!!

So full of colors! So wonderfully unpredictable.

Really like my college registrar now. The way he made me run around for my own mark sheets had prepared me for all the red-tapes I faced today. ;)

Called Rachael in the evening. I was of the opinion that she might be worried. Guess I was right. Then she had to talk about her father’s poem- about all the trauma that a man goes through during and after marriage because of the woman he is about to marry.

I asked her to go into details. She said that she didn’t remember. I found it very hard to believe. I thought that she didn’t want to tell me because of the things that have happened in the past. She tried telling me that she wasn’t doing that but I didn’t believe. I ended up upsetting her. Oh Rachael honey, I really don’t know what to say. Having a headache dear… :(

27
Sep
08

random thought

A lot of personal posts going into this blog, especially since this started with some not so personal suff. Well, this is supposed to be a reflection of our minds, isn’t it? And though a lot of things- the books I read, lehman brothers going bankrupt, Delhi blasts, stupid daily soaps- occupy my mind throughout the day, I post about what matters the most to me. I have other things to do as well, not just keep on posting on the blog!